Privacy Policy





Kernow Vitality Privacy Policy

This page explains the Kernow Vitality Privacy Policy and how it affects you.

Name: Kernow Vitality

Address: St Neot, Liskeard, Cornwall, PL14 6QH

Phone Number: 07828 295 284


The type of personal information we collect

We currently collect and process the following information:

Phone Number
Email Address
Medical Information

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Contact details

We use the information that you have given us in order to:

Arrange appointments
Confirm eligibility/suitability for receiving vitamin injections
Confirm consent for receiving vitamin injections

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting Kernow Vitality at:, 07828 295 284 or St Neot, Liskeard, Cornwall, PL14 6QH.

How we store your personal information

Your information is securely stored

We keep the written consultation, consent and treatment tracker forms for 10 years. We will then dispose your information by using the cross-cutter to shred all confidential documents.

Your data protection rights

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at:, 07828 295 284 or St Neot, Liskeard, Cornwall, PL14 6QH if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:, 07828 295 284 or St Neot, Liskeard, Cornwall, PL14 6QH

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113
ICO website: