This page explains the Kernow Vitality Privacy Policy and how it affects you.
We currently collect and process the following information:
Name
Address
Phone Number
Email Address
Medical Information
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Contact details
Consultation
Consent
We use the information that you have given us in order to:
Arrange appointments
Confirm eligibility/suitability for receiving vitamin injections
Confirm consent for receiving vitamin injections
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting Kernow Vitality at: kirsty@kernowvitality.uk, 07828 295 284 or St Neot, Liskeard, Cornwall, PL14 6QH.
Your information is securely stored
We keep the written consultation, consent and treatment tracker forms for 10 years. We will then dispose your information by using the cross-cutter to shred all confidential documents.
Your data protection rights
Under data protection law, you have rights including:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at:
kirsty@kernowvitality.uk, 07828 295 284 or St Neot, Liskeard, Cornwall, PL14 6QH if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at:
kirsty@kernowvitality.uk, 07828 295 284 or St Neot, Liskeard, Cornwall, PL14 6QH
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk